Privacy Policy

This privacy policy sets out how our website uses and protects any information that you give us when you use this website.

Introduction

Welcome to Emobies. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our mobile repairing services.

Information We Collect

We collect various types of information to provide and improve our services to you:

  1. Personal Information: When you place a repair order or contact us, we may collect personal details such as your name, email address, phone number, and mailing address.
  2. Device Information: To perform repairs, we may collect information about your device, including the make, model, serial number, and details about the issue you are experiencing.
  3. Payment Information: We collect payment details necessary to process your transactions securely. This may include credit card numbers, billing addresses, and other payment-related information.
  4. Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the time and date of your visit.

How We Use Your Information

We use the collected information for various purposes:

  1. To Provide Services: We use your personal and device information to diagnose and repair your device, process your orders, and provide customer support.
  2. To Process Payments: Your payment information is used to complete transactions and issue invoices or receipts.
  3. To Improve Our Services: We analyze usage data to enhance the functionality and user experience of our website.
  4. To Communicate with You: We use your contact information to send you updates about your repair status, respond to your inquiries, and inform you about our services.
  5. Marketing: With your consent, we may send you promotional materials and offers related to our services. You can opt out of these communications at any time.

Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  1. Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and IT service providers. These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
  2. Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and secure data storage practices. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information, including:

  1. Access: You can request access to the personal information we hold about you.
  2. Correction: You can request that we correct any inaccurate or incomplete information.
  3. Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  4. Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our website may be inaccessible or not function properly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: